HelpWich

Pricing

Clear plans. A real trial. No free forever trap.

Start with 7 days of the full HelpWich product — no card required. When the trial ends, subscribe to stay unlocked. Every paid plan includes a 14-day money-back guarantee.

7-day full trialLocks after trial14-day refundsCancel anytime

Save up to 16% yearly

Standard

$19/month

For growing teams moving beyond a shared mailbox.

Start 7-day trial

Full product access · locks after trial until you subscribe

  • 10 users · 3 inboxes
  • 5,000 sends / mo · 2048 MB storage
  • 1 docs site
  • Multiple inboxes
  • Collision detection & notes
  • One basic SLA policy
  • Basic workflows & routing
  • Unlimited tags & saved replies
Popular

Plus

$35/month

For higher volume across brands and channels.

Start 7-day trial

Full product access · locks after trial until you subscribe

  • 25 users · 10 inboxes
  • 20,000 sends / mo · 10240 MB storage
  • 3 docs sites
  • Everything in Standard, plus…
  • Advanced workflows & round-robin
  • Two advanced SLA policies
  • Teams & company grouping
  • Secure customer portal
  • Priority integrations

Pro

$55/month

For teams that need scale, SSO, and white-glove ops.

Start 7-day trial

Full product access · locks after trial until you subscribe

  • 100 users · 50 inboxes
  • 100,000 sends / mo · 51200 MB storage
  • 10 docs sites
  • Everything in Plus, plus…
  • Unlimited workflows & SLA policies
  • Multiple routing types
  • SSO / SAML
  • Dedicated onboarding
  • Strategic account support

Full product in trial

Inbox, docs, CSAT, routing, reports, and security — not a crippled demo. Evaluate what you’ll actually use.

Honest lock after 7 days

When the trial ends, the workspace pauses until you subscribe. Your data stays. Billing stays open.

14-day money-back

If a paid plan isn’t the fit, contact us within 14 days of purchase for a full refund. No games.

Simple promise

We’d rather earn the seat than trap you on free.

Forever-free tiers train people to expect a half-product. HelpWich gives you a short, honest trial — then a clear paid plan when you’re ready to keep the team on it.

Included on every plan

  • Shared multi-inbox email
  • Customer context & tags
  • Saved replies & internal notes
  • Security: 2FA, passkeys, sessions
  • 14-day money-back guarantee

Pricing questions, answered

Is there a free plan?
No. HelpWich is a 7-day full-product trial, then a paid plan. We don’t offer a forever free tier that locks half the product — you evaluate the real workspace, then subscribe if it fits.
What happens when my trial ends?
The workspace locks until you choose a plan. Your conversations, customers, and docs stay safe — nothing is deleted. Billing stays reachable so you can subscribe in one click.
Do I need a credit card to start?
No. Explore for 7 days without a card. You only pay when you pick a plan after the trial (or upgrade early).
What’s included in the trial?
The full product: shared inbox, docs, CSAT, routing, reports, security, and apps — subject to the same fair limits you’ll see on paid tiers.
Can I get a refund?
Yes. Every paid plan includes a 14-day money-back guarantee. If HelpWich isn’t the fit, contact us within 14 days of purchase for a full refund.
Can I change plans later?
Yes. Upgrade or switch intervals from Your Plan inside the app. Seat, inbox, send, and docs limits update with the catalog plan you choose.

Ready when you are

Start the 7-day trial today. Pick a plan when HelpWich proves it belongs in your support stack.

Start 7-day trial